FAQ

FAQ

FAQ:

  1. Do you only manufacture standard machines?

No, we not only design and manufacture standard machines, but also design and manufacture machines according to customers’ specifications, using top brand components.

  1. What should I provide if I want to customize machines?

Material, thickness, Coil weight, Coil Inner & Outer diameter, Recoiler and decoiler capacity, the application of slitted strips or any details of your project that could help us provide the most suitable machine to meet your requirements.

  1. What service can you provide before the order?

We provide you professional answers to all your questions on our machines, such as technical parameters, designing the specified layout, price, payment terms, etc. If you want to visit our factory and check the machines, we can also send you an invitation letter and give you a warm welcome.

  1. Can I see your machines in operation before placing an order?
    A: Yes! We have demonstration videos on our YouTube channel showcasing running machines and production lines. You can also schedule a live virtual demo.
  2. Do you provide spare parts and maintenance tools with the machines?
    Yes, all machines are shipped with essential spare parts and maintenance tools. For other roll forming lines, similar spares are provided.
  3. Any other service?

Provide the technical design and solutions

New plant construction guidance Professional technical training and guidance on site Supply accessories at any time Tele  technical consulting and services Other special technical services according to the customers’ requirements

  1. What is the warranty period for your machines?
    Our machines come with a
    2-year warranty covering all mechanical and electrical parts (except issues caused by improper operation or power fluctuations). Additionally, we provide a 10 year guarantee on key components.
  2. What is the typical lead time for production and delivery?
    Lead times depend on machine type, customization, and current order volume. Please contact us for an accurate estimate.
  3. Do you have other products?

Yes, absolutely! We are specialists and manufacturers of roll forming machines as  well. You can check our YouTube channel to see our machines in action:

In fact, you can get complete production lines from us, including slitting, roll forming, tube mills, and all coil processing equipment, all from a single trusted supplier.

  1. Do your machines comply with European CE standards and ISO certifications?

Yes, LOTOS Company fully complies with all relevant CE markings and ISO certifications, ensuring top quality, safety, and reliability.

  1. What types of materials can your slitting and cut-to-length machines handle?

Our machines can handle a wide range of materials, including carbon steel, stainless steel, galvanized steel, PPGI, PPGL, cold rolled and hot rolled steels, aluminum, copper, brass, and more.

  1. Which countries have you exported your machines to?

We have worked with well-known, long-established companies across the globe, including clients in Europe, North America, South America, Asia, Africa, and the Middle East.

  1. What material are the slitting and cut-to-length blades made of?

The blade material and hardness are carefully selected based on the type of material you want to cut. For example, carbon steel, stainless steel, coated steel, or aluminum require different blade compositions and heat treatments to ensure long life, precise cutting, and minimal burrs. We optimize each blade to match your specific production requirements.